Improving Access - DoctorLink
Twickenham Park Surgery would like to invite you to join DoctorLink.
We have been looking at how we can improve access to Practice services; DoctorLink is our new online service where you can access advice and appointments on line.
Registration is simple and you can register here.
For all urgent appointments, we ask that you undertake a symptom assessment through DoctorLink.
The symptom checker will ask you a number of questions to help to identify your problem.
The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self care.
If your outcome indicates that an appointment is required, you simply click on the request appointment link.
Once the request has been submitted, you will then be contacted by the Practice Team, to arrange an appointment within the identified timeframe (as outlined in the outcome of your symptom checker).
The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment.
You can even download the App:
Video Tutorial - Migrating to Patient Services
If you were born between 02/09/1942 to 01/09/1945 and 02/09/1935 to 01/09/1937 you will be entitled to the shingles vaccination.
Eligible patients will need to book an appointment with reception.
Fund Raising Event
We would like to thank everyone for their support. The practice raised £1700 which was shared between, Breast Cancer Research, The Shooting Star Hospice and The Princess Alice Hospice.
Read more here
Patient access to their GP record
Under the new GP Contract introduced in April 2014, GP surgeries are required to provide patients with online access to their medical records to view their medications, allergies and any adverse reactions by the 31st March 2015. We are proposing to fulfil this requirement through an extension of our existing online appointment and repeat prescription service, as soon as the technology is approved.
Friends and Family Test
The NHS friends and family test (FFT) is an important opportunity for you to provide feedback on the care and treatment you receive and to improve services. We would be grateful for your review. CLICK HERE TO SEND YOUR REVIEW
Patient Participation Report March 2014
The 2013-14 Patient Participation Survey results and report are now available to view here
You Can Now E-mail Prescriptions Requests
You can now e-mail prescriptions requests to email@example.com.
Clinical queries should not be sent via this address, it is a no reply service and is not looked at by clinical staff.
How the Health and Social Care Information Centre (HSCIC) on behalf of the entire health and social care system plans to use your data. You have a choice... click here for more information.
We are introducing a new service called Vision Online. This will let you interact with our practice using the internet at your convenience, even when we are closed.
You will need to register with the practice to access this service, and once registered you will be given information that will enable you to create your username and password.
If you are interested in this service, please complete the form next time you are in the surgery, where you will be given details of how to register.
To login to VisionOnline CLICK HERE