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Please do not come into the surgery unless you have a pre-booked appointment.

To book an appointment, please use the DoctorLink symptom checker. This will e-mail us an outcome and the surgery will call you to offer an appointment if appropriate.

To request a prescription please e-mail us at, please do not order more than you need.

For any other queries please either call reception on 0208 892 1991 or e-mail us at

If you need to drop something into us, please use letter box to the left of the front gate.

If we have a printed prescription that you need to collect, please phone or e-mail and we will send it to the chemist of your choice.

Please consider signing up for electronic services to minimise contact. All our contact details and on-line services can be accessed through our website.

Repeat Prescriptions

Repeat prescriptions are issued with a counterfoil on the right hand side. You just need to tick the items you need and drop it into the surgery. Alternatively you may post, fax or email it to (clinical queries should not be sent via this address, it is a no reply service and is not looked at by clinical staff).

We do not accept telephone requests to avoid any mistakes.

Please submit a separate written request for any additional items you need rather than adding them to the counterfoil. We need at least 48 hours' notice (collection guide times are displayed in reception).

If you want us to post the prescription back to you, please supply a stamped addressed envelope. Some local pharmacies collect from us so your prescription can be sent to them direct. If you lose the counterfoil, request forms are available in reception. You will be asked to come in for a check up at sensible intervals in line with policy. A more detailed leaflet on repeat prescriptions is available at reception.

Batch Prescribing

Batch prescribing enables patients to collect regular prescriptions from a pharmacy of their choice without coming into the surgery. Only patients who are stable on their medication are suitable and your doctor will inform you if this is an option for you.

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