Please do not come into the surgery unless you have a pre-booked appointment.

To book an appointment, please use the DoctorLink symptom checker. This will e-mail us an outcome and the surgery will call you to offer an appointment if appropriate.

To request a prescription please e-mail us at, please do not order more than you need.

For any other queries please either call reception on 0208 892 1991 or e-mail us at

If you need to drop something into us, please use letter box to the left of the front gate.

If we have a printed prescription that you need to collect, please phone or e-mail and we will send it to the chemist of your choice.

Please consider signing up for electronic services to minimise contact. All our contact details and on-line services can be accessed through our website.

How to See a Doctor or Nurse

You can make an appointment by phoning or calling in at reception. 15 min pre–bookable appointments can be booked up to 2 weeks advance. 10 min book–on–the–day appointments are released daily at 7.30 am through our automated system or at 8.30 on the telephones. We operate a triage system until noon so that if all that day's appointments have been released and you feel you need to be seen, reception will take your details and a doctor will phone you back to determine clinical priority. If you cannot attend an appointment please let us know as soon as possible so we can give it to another patient in need.

How to Book Online With Vision Online

We are introducing a new service called Vision Online. This will let you interact with our practice using the internet at your convenience, even when we are closed.

You will need to register with the practice to access this service, and once registered you will be given information that will enable you to create your username and password.

If you are interested in this service, please complete the form next time you are in the surgery, where you will be given details of how to register.

Vision Online 

Login to VisionOnline HERE

How to Speak to a Doctor

Doctors are allocated a number of 5 min telephone consultations each day. You book a slot with reception, as for any other appointment. You then call at the exact time and reception will put you through to the doctor.

How to Speak to a Nurse

Nurses take phone calls daily between 12.30 and 13.00.

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